Security & Privacy

Your right to privacy is important to us

We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you.

We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at www.ico.org.uk

The information we collect

In some areas of our web site, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit.

This would include where you opt in to you subscribe to our online newsletters or provide feedback to us through contact form or when you complete any on line survey we may offer from time to time. When you do opt in, we ask you to give us your name, email address and other personal information that will be needed to supply the services to you. In relation to on line newsletters you can ‘unsubscribe’ at any time.

The informaton we collect to process orders only will include your name, address, email and postal address to facilitate the order processing This information is held both by Electronic data and printed data.

All sensetive information like banking/credit/debit card details are processed via a 3rd party (PayPal) using SSL and these companies have their own GDPR to which we have no control over (please refer to PayPal for further info)

Electronic data is kept via a secure server that uses 2 factor authorisation and protected by Anti Virus Software and is held for order processing and for tax purposes all information that is not required for these purposes will be deleted after 12 weeks, all other information will be held for 7 years as stipulated by HMRC and other Govt bodies

Paper/Hard Copies of information will be kept securely in a locked filing facility and like the data information we keep will either be disposed of after 12 weeks by shredding or after 7 years for Tax purposes by shredding

How we use your information

If you have opted in we may use your personal data for future email mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate yo, if you have opted in for this If you would rather not receive future marketing emails and unsubscribe from this please inform us by e-mail at Admin@enrobed.co.uk

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business.

Trading from our Web Site

Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that Store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:

Potentially sensitive information such as your name and address

Critically-sensitive information like your credit card number

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.

Cookies

We do not use cookies (defined below) for collecting user information from the site and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above.

Sale of the Company

If the business or company is sold or integrated with another business or company, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

How to contact Enrobed

We welcome your views about our website and our Security and Privacy Policy. If you would like to contact us with any queries or comments please send an email to

For further information from us on data protection and privacy contact:

The Data Protection Manager

Email Admin@enrobed.co.uk

Information on the Data Protection Act 1998 is also on the Information Commissioner’s web site at www.ico.org.uk

Use of this Site is subject to our Terms and Conditions

PRIVACY POLICY OF ENROBED