Shipping & Returns

Shipping – Online Customers

We ship to UK destinations. When you place an order, we will estimate shipping and delivery rates for you based on your selected delivery method.

Delivery Terms

All deleveries are made by a "signed for" delievery it is important someone is available at the delivery address to sign for this, claims cannot be made for spoilage due to non or delayed deleveries

Shipping International

We can ship to any destination in the world but all international orders are on an ex-Works or FOB basis. Please contact us to agree the most suitable shipping method for you. When you place an order, we will estimate shipping and delivery rates for you based on your selected delivery method

Returns Policy

Your product should reach your address in good condition but in the event of damage or breakage it may be necessary to arrange a replacement.

If you need to contact us to arrange a replacement please email or call our customer services line (Mon - Fri 10:00am - 4:00pm). Replacements can only be made within 24 hours of receipt of goods. (01622 206848)

If a refund is necessary, it will only be issued to the purchaser’s card - i.e. the card used to purchase the goods in the first instance; and will not be made until goods are returned to

Delivery Information

Delivery Times

Standard : orders placed by 12pm weekdays (Monday-Friday) will normally be delivered within 3 to 4 working days.

Express Next Day: Express Next Day Service is only available to UK Mainland locations. Orders placed by 12pm weekdays (Monday-Thursday) will be delivered the next day.

Orders placed by 12pm on Fridays will be delivered the following Monday.

Orders placed during the weekend (Saturday-Sunday) or on Bank Holidays will be delivered on the following Tuesday, (Wednesday when Monday is a Bank Holiday)

Note: Please allow an extra day two days for standard deliveries to Channel Islands, Northern Ireland and more remote parts of the UK such as the Highlands & Islands.

Should you require additional information regarding delivery for a product already ordered, please use the CONTACT option to send us a message. Once completed, should you require further help please get in touch with us at customerservices@enrobed.co.uk and we will try our best to give you the support you need.

Very occasionally, unavoidable factors outside our control may delay delivery of a parcel, such as bad weather or postal disputes. In such circumstances we do ask for your patience and we will make every effort to keep you informed of progress with regular website updates.

We are unable to deliver packages to PO boxes.